Shalini Verma <br/><br/>
Business communication:  essential strategies for Twenty-first century managers / 
by Shalini Verma 
 - 2nd ed. 
 - New Delhi :  Vikas Publishing House,  2014. 
<br/><br/><label>ISBN: </label>9789325981171 
<br/><br/><label>Subjects--Index Terms: </label>Communication In Organizations Communication Management